DigiHealth
Univicity is a finalist in the USAID Grand Challenge: Saving Lives at Birth contest
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Project Description: DigiHealth Haiti Maternal Health Network
While over 80% of Haitian adults have access to mobile phones, less than 20% of Haitian woman have access to health care. Our goal is to substantially increase health care access by creating a maternal healthcare network. The DigiHealth network combines a support/call center, healthcare software and mobile computing with the brand, scale, and infrastructure of Digicel, Haiti’s largest mobile carrier.
Here’s how it works: An expectant or new mom hears about the network, and can join via text or phone call. A call center staff (CCS) (trained local health worker) responds to the call/text and searches for the patient’s electronic health record (EHR), creating a new one if needed. The CCS asks relevant questions (as dictated by a professionally-vetted algorithm) and provides basic maternal health information. As needed, the patient is routed to the appropriate participating healthcare professional or midwife, who uses the HealthPro smart phone app to capture relevant information in the EHR, heeding appropriate patient confidentiality and safety guidelines. Treatment plan reminders are then sent to patients via SMS, rewarding adherence with incentives such as free airtime. As necessary, patients are directed to the nearest healthcare professional for in-person follow-up treatment.
Healthcare professionals not only build knowledge and confidence in maternal health through DigiHealth, but are immediately compensated through Digicel’s mobile money platform. The system provides referrals for healthcare professionals and an electronic infrastructure which increases efficiency, health quality, and sustainability, eventually reducing Haitian “brain drain” as local health practices are developed and supported.
Univicity Inaugural Leadership Forum
September 24-25, 2009 – U3 Administrative Offices – Irvine, CA

The Univicity L3C Inaugural Leadership Forum was held in the newly furnished 10,000 sq. ft. headquarters of Kinnovation Alliance in the Irvine Spectrum area.
Attendees arrived at noon on September 24th to a catered lunch and meet-and-greet session. At 1:00 pm, Steeve Kay opened the forum with an overview of the humanitarian industry as it relates to Univicity L3C. The afternoon was filled with great presentations – Mark Smith, Carl Tierny (Blackbaud), Paul Steele (World Vision) and Mark Rhode (World Vision) all gave partnership updates and best practices.
The energetic discussions filled the afternoon and concluded at 5:00 pm. The attendees then came together for dinner hosted by Mr. and Mrs. Steeve Kay at Pacific Club in Newport Beach.
The following day began with Bill Kliewer delivering a personal, heartfelt message on the history of Univicity L3C formation; Mark Smith presented on business cases. Sam Henry talked about Hopemongers, a nonprofit focusing on micro-financing. The day concluded with John Hapke providing an overview of the Univicity e-Organization structure. The 2-day forum generated exciting action items for the coming months.
“The need for IT in the humanitarian industry is long overdue,” said Steeve Kay, interim president of Univicity L3C. “The creation of Univicity L3C touches a common nerve among the industry. The vision, passion and resolve as well as the finance and partnership strategies examined during the leadership forum – all point to a very successful understanding.”





